FEEDBACK FORM


At the Shadowbrook, everyday is a special occasion and we want your dining experience to reflect just that. Whether your were here to celebrate a birthday, anniversary, or simply the fact that life is good, we want to hear from you... so we can continue to make every day a special occasion, just for you.

Please complete the following questionnaire:

Name:
Phone:
Email:
Date of Visit:
Time:
Banquet or Dinner: Banquet Dinner
Name of Server:
Did you make reservations via: Phone Website Walk-in
Please rate the following statements according to your experience:
If you called for reservations, we answered the phone promptly, were courteous and helpful.
Excellent Very Good Average Below Average Poor
If you made reservations online, you received a prompt and accurate confirmation.
Excellent Very Good Average Below Average Poor
The service you received was attentive, friendly and courteous.
Excellent Very Good Average Below Average Poor
We were knowledgeable and helpful about the menu and wine selections.
Excellent Very Good Average Below Average Poor
Your food was interesting, tasty, had a nice appearance and was served at the proper temperature.
Excellent Very Good Average Below Average Poor
Your meal was served in a timely manner.
Excellent Very Good Average Below Average Poor
Your overall experience was a good value for the price.
Excellent Very Good Average Below Average Poor
Your bill was accurate and payment was handled satisfactorily.
Excellent Very Good Average Below Average Poor
We were grateful for your visit and thanked you.
Excellent Very Good Average Below Average Poor
How would you rate your overall experience.
Excellent Very Good Average Below Average Poor
How did you find out about the Shadowbrook?
Advertisement     Internet     Referral     Regular Guest     Hotel
Other:
Did we exceed your expectations?    Yes    No
Do you plan to return to the Shadowbrook?    Yes    No
Why?
What did you like the most/least about the Shadowbrook?
Most:
Least:
What menu items did you order?
Other restaurants in the Santa Cruz area your frequent:
Frequency of dining at the Shadowbrook:
1-5x per year   5-10x per year   Over 15 visits per year
Comments or suggestions:
 I would like to be contacted regarding my responses.
Best way to contact you: Phone   Email  
 
Shadowbrook Restaurant
1750 Wharf Road
Capitola-by-the-Sea, California 95010
(831) 475-1511
Click Here For Dinner Hours and Other Information
“Don’t change. Magical, positive experience. We can always leave our troubles behind and enjoy every moment here.” - Anonymous
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